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Official updates, news, tips, and information about ChannelAdvisor's free DSRWatch tool!

written by Josh Christie & Scott Hurff

Archive

Jun
17th
Tue
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Ideas for DSRWatch

Josh and I are always looking for ways to improve the DSRWatch experience.  We’d love to know how you’d like to see the site evolve.

A few ideas to get the juices flowing:

  • Design improvements
  • More sophisticated tracking features
  • New ways to find out about DSR changes
  • Things you don’t want DSRWatch to do
  • How to keep DSRWatch simple yet powerful

Thanks everyone! Please send in your ideas on the Feedback page!

Scott

Jun
16th
Mon
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DSR data fix from eBay

eBay just provided us a fix for the DSR data problem that started June 3rd, so I’m re-starting DSR alert emails today.

The ratings should now be accurate (let me know if they’re not), but the amount of change shown in the email alerts may be incorrect in the first email you receive.  I’m going to try to flush most of the bad data out of the system.

Josh

Jun
9th
Mon
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eBay data problem

On June 3rd we started receiving erroneous DSR and feedback data from eBay.  We’ve been working directly with eBay engineers to resolve this issue as soon as possible.  They believe they are close to a solution now.

We apologize for any incorrect DSR alerts you may have received over the past week.  I’ve temporarily suspended DSR alert emails until this issue is resolved.

Josh

Jun
5th
Thu
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Thanks for using DSRWatch

Thanks to everyone who’s been using DSRWatch!  Josh and I wanted to create a way to reach you all directly and keep you apprised of updates and address feedback without sending you more emails.

Feel free to subscribe to this via RSS by clicking the blue button up top, or visit DSRWatch to see the latest update.

Thanks!
Scott